Secure · Optimize · Innovate

MD Saiful Islam

IT Professional|Data Center Operations|Cybersecurity|Network & Infrastructure

Keeping banking technology secure and always-on — from SOC monitoring and threat detection to data center operations, backup and disaster recovery.

  • SIEM
  • SOAR
  • XDR
  • Data Center
  • CCNA · CCNP
  • Azure
  • ISO 27001 LA
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5+Years in IT & infrastructure
2Banks: BRAC & Community Bank
24/7Data center & SOC operations
ISO27001:2022 Lead Auditor trained
Career & Journey

Work Experience & Growth

Five-plus years moving from network support to the heart of banking infrastructure — data centers, security operations and 24/7 technology monitoring.

Banking · Data Center Mar 2025 – Present

Officer – Grade II

BRAC Bank PLC · Gulshan 1, Dhaka

Data Center Operations & Technology Monitoring for one of Bangladesh's leading private banks.

  • Monitor core banking infrastructure and data center health around the clock
  • Handle backup, DR readiness and incident escalation for critical services
  • Coordinate vendors on SLA, AMC and UPS / facility management
  • Data Center
  • Monitoring
  • Backup & DR
  • Incident Management
  • SLA
Banking · SOC May 2023 – Feb 2025

Associate Officer

Community Bank Bangladesh PLC · Gulshan 1, Dhaka

Data Center & SOC Monitoring — watching security tooling and infrastructure for the bank.

  • Security monitoring with SIEM, SOAR and XDR; triage and escalation of alerts
  • Dark web monitoring, endpoint security and UTM / FMC policy oversight
  • Daily data center checks, backups and infrastructure reporting
  • SOC
  • SIEM
  • SOAR
  • XDR
  • Endpoint Security
  • FMC
Enterprise IT Dec 2022 – May 2023

Junior Executive (IT)

Maheen Accessories Ltd. (Impress Group) · Narayanganj

In-house IT for a manufacturing sister concern of Impress Group.

  • Network, systems and end-user support across the factory and office
  • CCTV, Microsoft 365 and hardware lifecycle management
  • IT Support
  • Networking
  • Microsoft 365
  • CCTV
Data & Analysis Jun 2021 – Dec 2022

Data Entry Operator (Data Analyst)

Intelligent Image Management Ltd. (IIML) · Baridhara DOHS, Dhaka

Accurate, high-volume data processing and analysis.

  • Processed and validated large datasets to strict accuracy targets
  • Built habits of precision and documentation that carry into IT operations
  • Data Entry
  • Data Analysis
  • Quality Control
Networking Nov 2020 – May 2021

Technical Support Associate

Goinnovior Technology (GIT) · Mirpur DOHS, Dhaka

Where it started — hands-on networking and technical support.

  • Installed and troubleshot client networks and endpoints
  • Kaspersky security deployment and support
  • Networking
  • Troubleshooting
  • Kaspersky
Philosophy & Vision

I keep critical systems secure, available and always on.

Building secure systems. Ensuring business continuity. Driving digital transformation.

  • SecureThreat monitoring with SIEM, SOAR & XDR
  • Available24/7 data center, backup & DR
  • CompliantISO 27001-aligned controls
Engineer & Auditor

Data Center, SOC & Cybersecurity Professional.

Protecting banking infrastructure around the clock with an ISO 27001 auditor's eye for controls.

  • MonitorInfrastructure & security events, 24/7
  • RespondTriage, escalate and restore — fast
  • RecoverTested backup and DR, every time
Dive Deeper

Explore skills, certifications & services

Explore Skills & Certifications
About Me

The person behind the uptime

I'm MD Saiful Islam, an IT professional from Dhaka with a B.Sc. (Engr.) in Computer Science and Engineering and five-plus years in technology — most recently inside the data centers and security operations of two commercial banks.

My work sits where reliability meets security: keeping infrastructure healthy, spotting threats early, and making sure there's always a tested way back when something fails. I enjoy building strong professional relationships as much as solving technical problems.

CurrentlyOfficer, BRAC Bank PLC
Based inDhaka, Bangladesh
EducationB.Sc. (Engr.) in Computer Science and Engineering
Experience5+ years in IT
LanguagesBengali, English
TrainingCCNA · CCNP · ISO 27001 Lead Auditor
Focus areas
  • SIEM · SOAR · XDR
  • Data Center Ops
  • Backup & DR
  • Networking
  • Azure & M365
  • ISO 27001
Technical Arsenal

Skills & Technologies

A toolkit built across security operations, data centers, networks and cloud — the full stack of keeping a bank running safely.

Cybersecurity & SOC

6 core competencies
SIEMCore

Log correlation, alert triage, use-case tuning

SOARAdvanced

Automated playbooks & response workflows

XDR & Endpoint SecurityAdvanced

Kaspersky Hybrid Cloud Security, EDR

Dark Web MonitoringAdvanced

Credential & brand exposure tracking

UTM & FMCProficient

Firewall policy, Cisco Firepower management

ISO/IEC 27001:2022Lead Auditor

ISMS, risk assessment & treatment

Data Center & Banking IT

6 core competencies
Data Center OperationsCore

24/7 monitoring, health checks, reporting

Backup & DRCore

Replication, restore tests, continuity

Incident ManagementAdvanced

Escalation, RCA, service restoration

Banking IT SolutionsAdvanced

Core banking support environment

Tender, SLA & AMCProficient

Vendor contracts & service levels

UPS, EMS & CCTVProficient

Facility & environment monitoring

Network & Infrastructure

6 core competencies
Routing & SwitchingAdvanced

CCNA (BUET), LAN / WAN

OSPF · EIGRP · BGPAdvanced

CCNP-level routing

MPLS & SD-WANProficient

Branch & WAN connectivity

Infrastructure DesignAdvanced

Planning, designing, deployment

Nagios MonitoringAdvanced

Host & service availability

EVE-NG · Packet Tracer · SunbirdProficient

Labs, simulation & DCIM

Cloud, Systems & Support

6 core competencies
Windows ServerAdvanced

Administration, AD, services

Microsoft 365Advanced

Tenant, mail & user management

Microsoft AzureProficient

Cloud fundamentals & services

VirtualizationProficient

VMware, cloud computing

LinuxProficient

Administration & troubleshooting

IT SupportCore

Helpdesk, troubleshooting, Google IT Support

Design, Docs & Analysis

4 core competencies
Microsoft VisioAdvanced

Network & DC diagrams

Illustrator & PhotoshopAdvanced

Graphic design (BITM)

UI/UX DesignProficient

Mobile app UI (SDL)

Data Entry & AnalysisAdvanced

Accuracy at volume

Credentials

Certifications & Training

Continuous learning across security, networking, cloud and design — from BUET to Coursera.

Lead Auditor 2025

ISO/IEC 27001:2022 Lead Auditor

Mastermind Assurance

Training to plan and run information security management system audits.

Key topics
  • Audit planning & execution
  • Risk assessment & treatment
  • ISMS controls (Annex A)
  • ISO 27001
  • ISMS
  • Audit
Professional Certificate Aug – Oct 2025

Google IT Support Professional

Coursera · Google

Google's professional certificate covering the foundations of IT support.

Key topics
  • Networking & system administration
  • IT security fundamentals
  • Troubleshooting & customer support
  • Google
  • IT Support
  • Security
Professional 2024 · 6 months

Cisco Certified Network Professional (CCNP)

Online program

Advanced enterprise routing and WAN technologies.

Key topics
  • IPv4 & IPv6, OSPF, EIGRP, BGP
  • MPLS and SD-WAN
  • Cisco
  • Routing
  • SD-WAN
Offensive Security 2024 · 6 months

Ethical Hacking

Online program

Understanding attacks to build better defences.

Key topics
  • OSINT & reconnaissance
  • XSS & CSRF
  • Cryptography
  • OSINT
  • Web Security
  • Crypto
Associate 2019 – 2022

Cisco Certified Network Associate (CCNA)

BUET

Routing, switching and network infrastructure at Bangladesh University of Engineering and Technology.

Key topics
  • Routing & switching
  • LAN & WAN infrastructure
  • Cisco
  • BUET
  • LAN/WAN
Vendor Nov 2020 – Apr 2021

Kaspersky Security

Kaspersky Partner Portal

Kaspersky endpoint and hybrid cloud security certifications.

Key topics
  • Courses 20.11, 90.10, 38.25, 40.80
  • Endpoint & hybrid cloud protection
  • Kaspersky
  • Endpoint
  • Cloud
Systems 2021

Windows Server Administrator & Microsoft Azure

Corporate Projukti Limited (CPL)

Windows Server administration and Azure cloud.

Key topics
  • Windows Server roles & services
  • Azure cloud fundamentals
  • Windows Server
  • Azure
Design Jul – Sep 2018

UI/UX Design (Android & iOS)

SDL (Sys Dev Ltd)

Mobile app theme and interface design.

Key topics
  • Android & iOS theme development
  • Active and passive media
  • UI/UX
  • Mobile
Design Mar – Jun 2018

Graphics & Web UI Design

BITM (BASIS)

Graphic and web interface design.

Key topics
  • Adobe Illustrator & Photoshop
  • Adobe XD
  • Illustrator
  • Photoshop
  • XD
Academics

Education

2019

B.Sc. (Engr.) in Computer Science and Engineering

CGPA 3.20 / 4
2015

HSC in Science

Govt. Tolaram College, Narayanganj

GPA 4.50 / 5
2013

SSC in Science

M. A. Satter High School, Dhaka

GPA 4.88 / 5
What I Bring

How I Can Help You

Six areas where I add value to a bank, enterprise or growing business.

Core Strength

Cybersecurity Monitoring

Watching for threats before they become incidents, with the right tools and a clear response path.

  • SIEM, SOAR & XDR operations
  • Dark web & endpoint monitoring
  • Incident triage & escalation
Discuss a project
Always-On

Data Center Operations

Running and monitoring critical infrastructure so services stay available 24/7.

  • Monitoring & health checks
  • Backup, DR & continuity
  • UPS, EMS & facility oversight
Discuss a project
Infrastructure

Networking

Designing and troubleshooting reliable networks from branch to core.

  • CCNA / CCNP routing & switching
  • Infrastructure planning & deployment
  • Nagios availability monitoring
Discuss a project
Modern IT

Cloud & Virtualization

Bringing workloads and collaboration to the cloud, securely.

  • Microsoft Azure & 365
  • VMware virtualization
  • Windows Server & Linux
Discuss a project
Compliance

Banking IT & Audit

IT services that meet banking expectations for security and control.

  • ISO 27001 audit readiness
  • SLA, AMC & tender management
  • Security controls & reporting
Discuss a project
People First

IT Support

Fast, friendly troubleshooting that keeps people productive.

  • Helpdesk & troubleshooting
  • Microsoft 365 administration
  • End-user training
Discuss a project
Get in Touch

Let's Build Something Secure

Hiring for infrastructure or security, or need a hand with your network? I'd love to hear from you.

Currently available

Open to roles & collaborations

Data center, SOC, cybersecurity and infrastructure opportunities in Bangladesh or remote. I usually reply within 24 hours.

Location & timezoneDhaka, Bangladesh (GMT+6)